Frequently Asked Questions (FAQ)

Do you require my password?

No. Stock Performer's technology does not require us to know your password. Our browser plugins simply wait until you log in to your agency and only then do they retrieve your sales data. We will never ask for your password.

Is my data shared with others?

No. Your data belongs to you. We take this very seriously at Stock Performer. We will not share it with nor sell or rent it to anybody.

The only exception is if you actively opt into sharing anonymized data. If you do, we can aggregate your data to show you your overall ranking among other users, for example. But this data cannot be traced back to you.

What data do you retrieve?

Stock Performer retrieves the following data at each microstock agency you are registered. This data is relevant to your analytics reports:

• Upload dates
• Collection
• File type
• Sale dates
• Sale size or type
• Sale license model and other sale attributes
• Revenue per sale

How long does the initial synchronization take?

Depending on your portfolio size and on the quality of your internet, this can take between an hour and various hours. The image thumbnails will also take some time until all are available in Stock Performer. Please always contact us if you're having trouble syncing your data.

Do you retrieve other data, such as personal data?

We do not retrieve nor store any other data from the agencies. For details, please refer to our Privacy Policy.

Where is my data stored?

We store the data on our servers to offer you the best experience possible. By having it on our servers we can compute meaningful reports and have them available to you quickly. Our solution allows us to provide you a web-based solution operating on all major platforms.